Legal
Privacy Policy
Vet Surgical and Medical Supplies Pty Ltd
ABN 89 645 260 751
Effective Date: 1 January 2026
Vet Surgical and Medical Supplies Pty Ltd complies with the Privacy Act 1988 (Cth).
Information We Collect
- Business identity details
- Contact information
- Order and invoice history
- Credit account information
- Website usage data
- IP address and device information
Purpose of Collection
We collect information to:
- Process orders
- Manage trade accounts
- Conduct credit checks (where applicable)
- Arrange shipping
- Meet legal obligations
- Improve services
Disclosure
Information may be shared with:
- Payment processors (e.g. Stripe)
- Accounting systems (e.g. MYOB)
- Shipping providers (e.g. StarTrack)
- IT service providers
- Legal or regulatory authorities
Data Security
We use reasonable safeguards including:
- Secure hosting environments
- Access controls
- Encrypted payment processing
However, no system is completely secure.
Data Retention
We retain information as required for:
- Legal compliance
- Tax and accounting records
- Warranty obligations
Access and Correction
Customers may request access to or correction of their personal information by contacting us:
- Email: info@vsms.com.au
- Phone: +61 411 457 861
Cross-Border Disclosure
Some service providers may store data outside Australia. We take reasonable steps to ensure compliance with Australian privacy law.
Changes
We may update this policy from time to time.